FAQs

FAQs

Why buy JIBS instead of other sunglass straps on the market?

JIBS is the only sunglass strap with a patented, built-in microfiber cleaning cloth on the market. Our patented technology allows you to clean your eyewear on the go anytime, anyplace, and under almost any condition. Not to mention they do all of this while remaining the best looking sunglass strap on the market!

How do I know if JIBS will fit my glasses?

JIBS fit most standard size eyewear arms, but not all. If you think that you might have an issue, we suggest you find JIBS at your local retailer and try them out or order a pair online and take advantage of our generous return policy if they do not fit.

How do you get the cloth back inside?

JIBS eyewear strap are designed to be closed, one side at a time, by holding the cloth eyewear attachment firmly and extending the plastic closure until it is fully straightened toward the center. Repeat this process with the other side, then push the closure together with a quarter turn until the lock mark on one side of the closure lines up with the line on the other side of the closure.

How should you clean your JIBS?

We recommend that you hand wash your JIBS and hang them in the open position to dry.

Can you buy replacement cloths for the microfiber cloth portion of JIBS?

We do not currently offer a version of JIBS sunglass straps with a removable microfiber cloth. Subscribe to our mailing list below, and we will notify you as soon as a version with a removable microfiber cloth is available.

Does JIBS come with a warranty?

JIBS sunglass straps are guaranteed against manufacturer's defects for one year from the date of purchase. Sunglass straps covered by the JIBS guarantee will be replaced at JIBS discretion.

What is the return policy?

JIBS items can be returned for any reason within 30 days of purchase for refund (minus shipping and handling) in the same form as payment. A RA (Return Authorization) # is required for all returns -- obtained by emailing Customer Service: jibs@jibs.co. We recommend using UPS, FedEx or other shipping method that provides insurance and tracking.

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